Job Title: Manager
Role Level: 4
Department: Private Client Services
Role purpose
Manage a team providing comprehensive Private Client Services for our international client base and undertaking business development / marketing opportunities as required.
Core responsibilities
- Ensure the team administers their client portfolios to a high standard in accordance with the Office Procedures Manual and that all work is undertaken / completed in a timely manner.
- Establish and maintain strong working relationships with your team, intermediaries, clients and client advisors.
- Identify any training needs for the team and in the absence of a Senior Administrator and / or Assistant Manager, provide day to day training to Administrators and Assistant Administrators to build up their confidence and knowledge of Trust and Corporate services.
- Review the teams billing and monitoring of debt collection.
- Have awareness of the teams financial and personal targets (i.e. billing and personal utilisation targets), making sure these are reviewed frequently, with any areas of concern being addressed appropriately in a timely manner.
- Undertake the “Managers” review of Working Papers files for the annual Accounts / Financial Statements for your teams’ clients or where appropriate, delegate this function to an Assistant Manager (subject to appropriate experience / qualification).
- Review all outgoing correspondence and Board / Trustee minutes prepared by the team to ensure accuracy and content are appropriate (any exceptions to this requires approval from Head of Function).
- Undertake the team’s periodic appraisals and ensure the team use and complete the appropriate appraisal forms.
- Ensure any client review points which are identified by the Client Review Manager are cleared / resolved by the team in a timely manner and that statutory records on 5Series remain accurate and up to date.
- Serve as an “B” class Signatory on the Firm’s authorised signing mandate.
- Provide general assistance to the Directors in connection with the preparation of relevant financial information/ reports as and when required.
Technical / Professional / Qualifications Preference
- CGI/STEP Diploma or equivalent completed; Studying to obtain CGI/STEP Professional or equivalent if not already achieved (JFSC Minimum is Hold Table 5 qualification plus a minimum of 5 years’ relevant experience); or
- Qualified Accountant (by qualification through the Professional body); or
- Qualification relevant to function; and
- Evidence of Continuous Professional Development; and
- Management Training undertaken; and
- People Management skills and experience.